Shipping policy

Shipping Policy

At Complete Skin Solutions, we take great care in packing and shipping your skincare products so they arrive safely and quickly.

Order Processing

Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is received. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and order size. Delivery times vary by carrier and destination, but most orders arrive within 3–7 business days after shipment.

Shipping Carriers

We ship using trusted carriers such as USPS and UPS, depending on your location and service availability.

Incorrect or Incomplete Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Once a package is in the hands of the carrier, delivery times are outside of our control. If your package appears lost or delayed, please contact us and we will do our best to assist you in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging so we can assist you.

Contact Us

For shipping questions or concerns, please contact:

📞 Phone: 813-990-7895
📧 Email: shop@completeskinsolutions.com